At Flagship One, a faulty computer can be returned within 30 days of the sale but must be accompanied by a Return Merchandise Authorization (RMA). Returns are subject to a 20% restocking fee. Returned programmed items are subject to an additional $85 non-refundable programming fee and, if Buyer purchased keys, the return is subject to an additional $90 non-refundable key fee. All returns for money back must be received by Seller within 30 days from the date of original purchase. Returns received after 30 days from the date of original purchase include an option for an exchange or in-store credit.
All purchases include a lifetime warranty. There will be no additional charge to activate it, however we will send a document (DocuSign) stating the warranty’s terms and ask that you please electronically sign it.
Flagship One does not require any Core Charges or Core Returns. Many other control module suppliers charge users a fee to return their old unit. Keep this in mind when comparing prices with other sites.
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